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When Lights Go Out: Why It’s Time to Upgrade from Old Grafik Systems

Lighting is often called the “silent system” in buildings. When it works, no one notices — but when it fails, the impact is immediate and costly. For restaurants, hotels, and office spaces still running on Lutron’s Grafik 4000, 5000, or 7000 systems, the risk of failure is only growing. These systems, once state-of-the-art, are now obsolete, and that means parts are scarce, support is limited, and downtime can disrupt more than just your lights.

At PCX Lighting, we help clients plan proactively for upgrades — before they’re left in the dark. Here’s what you need to know.

The Risks of Holding on to Grafik 4000s–7000s

1. Obsolete Hardware
The processors, control panels, and modules used in Grafik 4000–7000 is no longer manufactured. That means:

• Replacement parts are difficult — and expensive — to source.
• A single processor failure can take down entire zones or even whole buildings.

2. Limited LED Compatibility
These systems were designed in an era of incandescent and fluorescent loads. With today’s LED retrofits:

• Flicker and poor dimming performance are common.
• Compatibility issues often require costly workarounds.

3. No Modern IntegrationModern building systems — HVAC, AV, security, and automation — rely on seamless communication.

Grafik 4000–7000 can’t:
• Integrate with IoT or cloud-based platforms.
• Provide energy dashboards or code-compliant reporting.

4. Downtime = Lost Revenue

If a restaurant dining room goes dark, service stops.

If a hotel ballroom loses control during an event, the experience is ruined. In office spaces, outages disrupt productivity and comfort. The cost of failure often dwarfs the cost of upgrading.

What an Upgrade Unlocks

By moving to newer platforms like Lutron Athena you gain:

• LED-Ready Controls → Smooth, flicker-free dimming for modern loads.
• Scalability → Expand your system as your property grows.
• Energy Efficiency → Occupancy, daylight harvesting, and scheduling built in.
• Integration → Connect lighting with AV, HVAC, security, and building management systems.
• Future-Proofing → Access to support, software updates, and replacement parts for years to come.

The PCX Lighting Advantage

Upgrading isn’t just about swapping hardware. At PCX Lighting, our engineers:


• Audit your current system and identify risks.
• Design phased upgrade strategies to minimize disruption.
• Handle programming, commissioning, and long-term support.
• Ensure your lighting system enhances both ambiance and efficiency.

If your restaurant, hotel, or office is still running on a Grafik 4000–7000 system, the clock is ticking. Waiting until failure happens can mean days of downtime, lost revenue, and frustrated guests or tenants.

Plan your upgrade with us.
Call PCX Lighting at 919-525-1050
Visit www.pcxlighting.com
Schedule a consultation today